Who We Are

Senior Living Transformation Company, LLC (“SLTC”) has offices located in Atlanta, Georgia. At SLTC, we are committed to safeguarding your personal and financial information. We recognize the importance of protecting the information that you provide to us in order for us to provide our services and products and that you provide when you visit our website located at www.sltc.com. The following information is designed to help you understand SLTC’s information collection practices.

 

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to you how we collect, share, and protect your personal information. Please read this carefully to understand what we do. By providing SLTC with your personal or financial information, or by visiting this Website, you are accepting the practices described in this Privacy Policy. If you do not agree to this policy, please do not provide us with personal or financial information or use this Website.

 

What Information We Collect 

The types of personal information we collect and share depend on the product or service you have with us. SLTC may collect the following types of non-public personally identifiable information (“PII”) about you:

Identifiers, such as your name, postal address, email address, or IP address.

Information contained in our customer records, such as postal address, telephone number, social security number, account information and account balances.

Commercial information, such as information regarding products or services you purchased.

Internet or other electronic network activity information, such as how you interact with our website.

Professional or employment information, such as your job title or employer.

Geolocation data, such as your general location information (e.g., city/state) which may be collected or derived from your IP address.

SLTC may collect PII about you from the following sources: (1) information that we receive about you on applications, agreements, or other forms; (2) information that you give us verbally; (3) information about your transactions with us or our affiliates; (4) information that you submit to us in written correspondence, including emails and other electronic communications. Information from these sources generally includes, but is not limited to, information on your personal background, financial situation, financial transactions and account numbers.

We generally record certain usage information, such as the number and frequency of visitors to this Website. This information may include the Internet browser you are using and your Internet Protocol (IP) address. If we use this data at all it will be on an aggregate basis, and we will not disclose to third parties any information that could be used to identify you personally.

 

Cookies

Cookies are small bits of computer code that we may install on your computer when it accesses our Website. Cookies make your visit to our Website easier and more convenient. We may use cookies for purposes such as to authenticate users, provide tailored content, and to determine whether a visitor is new or has visited the site before.

While most browsers are set to accept cookies by default, Web browsers typically also have features that permit you to refuse cookies or to alert you before accepting them. Your browser manufacturer has information on changing the default setting for your specific browser. Please understand that if you refuse to accept cookies from our Website, you may not be able to use some portions of our Website and services.

Our Website may also use various technologies to collect non-PII when someone visits our Website. For example, as you browse our Website, we may collect information about your visit, but not about you personally. We may monitor statistics such as the number of people that visit our Website, and from which domain our visitors come. We also may use outsourcing programs to assist us in analyzing this data to better tailor our websites and services.

 

How We Use and Disclose Your Information

 All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the information SLTC chooses to share; and whether you can limit this sharing.

We use your PII only to: (1) provide and service our products and services; (2) provide information to our affiliates and Service Providers; and (3) fulfill our legal obligations to any regulatory or government body to whom we are required to report, or to fulfill certain obligations pursuant to the USA Patriot Act; (4) to present our website and its content to you; (5) to provide you with notices about your account, if you maintain an account with us; (6) to fulfill any other purpose for which you provide it; (7) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;  (8) to notify you about changes to our Website or any products or services we offer or provide though it; and (9) for any other purpose with your consent.  We will not sell, share, or rent your PII to non- affiliated third parties or to affiliated parties for marketing purposes in contravention of this Privacy Policy.

In the course of providing our services, we may disclose PII to non-affiliated companies that perform services for us (“Service Providers”), such as companies that provide transaction processing, or performance reports and statements for assets under management or to permit auditing of account information. These Service Providers, however, act on our behalfand are contractually obligated to keep the information we provide them confidential and to use the information only for the purposes authorized.

We also may disclose PII to non-affiliated third parties for other purposes as required or permitted by law or regulation. Such disclosures may include: (1) to comply with a court order, legal process, or other judicial or investigative proceeding that produces a request for information from us; (2) to fulfill or respond to a request from you or your authorized representative; (3) to protect against fraud or as otherwise permitted or required by law, including to protect our legal interest; (4) to perform financial transactions, including acquiring, selling or transferring funds or assets; (5) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SLTC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by SLTC about our Website users is among the assets transferred; (6) for any other purpose disclosed by us when you provide the information; and (7) as otherwise indicated in this Privacy Policy.

With respect to any disclosure made pursuant to clauses (5) through (7), we will notify you of the disclosure and provide you with an opportunity to opt out of such disclosure by contacting our administrator designated below.  You can also opt out of such disclosures at any time by contacting our administrator.

 

How We Protect Your Information

To protect personal information for you from unauthorized access or use, we permit access only to SLTC employees and our Service Providers’ employees who have a need to know. In addition, we have implemented, and we maintain, technical,administrative, personnel and physical security safeguards.

 

Changes to This Privacy Policy 

SLTC reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. Such changes shall be effective immediately upon posting. We suggest that you visit the Website and review the Privacy Policy periodically for changes. You acknowledge that by accessing our Website after we have posted changes to this Privacy Policy, you are agreeing to the terms of the Privacy Policy as modified.

 

Access, Correction and Questions 

If you have any questions as to this Privacy Policy, or wish to access the PII that we hold with respect to you or to notify us of any errors or changes as to any PII you provide to SLTC, you can contact our Administrator: at [email protected].

 

Your State Privacy Rights

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

 

To exercise any of these rights please contact our Administrator.